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1.  Erratum to: Gemcitabine Associated Pseudocellulitis 
doi:10.1007/s11606-013-2348-x
PMCID: PMC3599022  PMID: 23355105
2.  Erratum to: A Missed Opportunity 
doi:10.1007/s11606-012-2293-0
PMCID: PMC3579984  PMID: 23263918
3.  Erratum to: Ethical Challenges Come Home 
doi:10.1007/s11606-012-2285-0
PMCID: PMC3539019
10.  Making Transparency Matter 
doi:10.1007/s11606-011-1971-7
PMCID: PMC3286548  PMID: 22231658
11.  From the Editors’ Desk: It’s the Social Determinants, Stupid 
doi:10.1007/s11606-011-1980-6
PMCID: PMC3286549  PMID: 22258919
12.  Resident Handoffs: Appreciating Them as a Critical Competency 
doi:10.1007/s11606-011-1942-z
PMCID: PMC3286550  PMID: 22190131
13.  Bringing an Organizational Perspective to the Optimal Number of Colorectal Cancer Screening Options Debate 
Improving colorectal cancer (CRC) screening rates represents a challenge for primary care providers. Some have argued that offering a choice of CRC screening modes to patients will improve the currently low adherence rates. Others have raised concerns that offering numerous CRC screening options in practice could overwhelm patients and thus dampen enthusiasm for screening. In this article we assemble evidence to critically evaluate the relative merit of these opposing views. We find little evidence to support the hypothesis that the number of options offered will affect adherence (either positively or negatively), or that expanding the modalities offered beyond FOBT and colonoscopy will improve patient satisfaction. Therefore, we assert future decisions about the number of CRC screening modes to offer would more productively be focused on considerations such as what benefit the health-care organization would derive from offering additional modes, and how this change would affect other critical components of a successful screening program such as timely diagnosis. In light of these organizational level considerations, we agree with the assertion made by others that a screening program limited to FOBT and colonoscopy is likely to be ideal in most settings.
doi:10.1007/s11606-011-1870-y
PMCID: PMC3286551  PMID: 21915765
colorectal neoplasms; mass screening; choice behavior; decision making; organizational decision making
14.  Self-reported Neighborhood Safety and Nonadherence to Treatment Regimens Among Patients with Type 2 Diabetes 
BACKGROUND
Few studies have explored the association between neighborhood characteristics and adherence to diabetes self-management behaviors, and none have examined the influence of neighborhood safety on adherence to treatment regimens among patients with diabetes.
OBJECTIVE
To assess whether neighborhood safety is associated with self-reports of technical quality of care and with nonadherence to diabetes treatment regimens.
DESIGN
A cross-sectional analysis of a population-based sample of California adults responding to the 2007 California Health Interview Survey. Multivariable logistic regression models were used to examine the association of self-reported neighborhood safety with technical quality of care and treatment nonadherence, adjusted for sociodemographic characteristics, barriers to access to care, and health status.
PARTICIPANTS
Adults with type 2 diabetes currently receiving medical treatment.
MAIN MEASURES
Patient-reported neighborhood safety, performance of recommended processes of care by provider, treatment nonadherence (patient delays in filling prescriptions and obtaining needed medical care).
KEY RESULTS
Self-reported neighborhood safety was not associated with process measures of technical quality of care, but was associated with treatment nonadherence. Specifically, compared to those who report living in a safe neighborhood, a higher proportion of patients living in unsafe neighborhoods reported delays in filling a prescription for any reason (21.9% vs. 12.8%, aOR = 1.69, 95%CI 1.19, 2.40) and delays in filling a prescription due to cost (12.2% vs. 6.8%, aOR = 1.63, 95%CI 1.02, 2.62).
CONCLUSIONS
Contextual factors, such as neighborhood safety, may contribute to treatment nonadherence in daily life, even when the technical quality of care delivered in the clinic is not diminished.
doi:10.1007/s11606-011-1882-7
PMCID: PMC3286552  PMID: 21935749
diabetes; adherence to treatment regimens; neighborhood safety
15.  Smoking Cessation Interventions for Patients with Depression: A Systematic Review and Meta-analysis 
OBJECTIVES
We conducted a systematic literature review of smoking cessation interventions for patients with histories of depressive disorders or current significant depressive symptoms. We examined the comparative effectiveness of smoking cessation strategies on abstinence rates, differential effects of cessation strategies by depression status (i.e., history positive vs. current depression), and differential effects by gender.
DATA SOURCES
Peer-reviewed literature in MEDLINE, Embase, PsycINFO, and Cochrane Library.
Study eligibility criteria, participants, and interventions
Randomized controlled trials or secondary analysis of RCT data comparing two or more smoking cessation interventions or intervention to control, and reporting cessation outcomes in adults with depression.
STUDY APPRAISAL AND SYNTHESIS METHODS
Two trained researchers screened articles for inclusion. When possible, we estimated pooled risk ratios with 95% confidence intervals by using a random effects model with the Mantel–Haenszel method. We synthesized other studies qualitatively. We classified each intervention as antidepressants, nicotine replacement therapy (NRT), brief smoking cessation counseling, smoking cessation behavioral counseling, or behavioral mood management.
RESULTS
We identified 16 unique RCTs, of which, only three trials recruited participants with current depression. Meta-analysis demonstrated a small, positive effect of adding behavioral mood management (RR = 1.41, 95% CI 1.01–1.96). All included antidepressant trials showed small, positive effects, but risk ratio summary was not significant (RR = 1.31, 95% CI 0.73–2.34). Three NRT trials demonstrated small, positive effects on smoking cessation rates. We found insufficient evidence to examine gender and depression status moderator effects.
LIMITATIONS
Few RCTs exist that test smoking cessation interventions among adults with depression. To make meaningful comparisons, we created broad intervention categories that contained heterogeneity.
CONCLUSIONS AND IMPLICATIONS OF KEY FINDINGS
Few trials enrolled smokers with current depression. Most of data identified were from subgroup analyses of patients history-positive for depression. However, several promising interventions exist. Healthcare providers should consider encouraging their patients with significant depressive symptoms or depression histories to seek smoking cessation services that include NRT and behavioral mood management.
doi:10.1007/s11606-011-1915-2
PMCID: PMC3286553  PMID: 22038468
smoking cessation; depression; tobacco use; systematic review; meta-analysis
16.  Yield of Practice-Based Depression Screening In VA Primary Care Settings 
Background
Many patients who should be treated for depression are missed without effective routine screening in primary care (PC) settings. Yearly depression screening by PC staff is mandated in the VA, yet little is known about the expected yield from such screening when administered on a practice-wide basis.
Objective
We characterized the yield of practice-based screening in diverse PC settings, as well as the care needs of those assessed as having depression.
Design
Baseline enrollees in a group randomized trial of implementation of collaborative care for depression.
Participants
Randomly sampled patients with a scheduled PC appointment in ten VA primary care clinics spanning five states.
Measurements
PHQ-2 screening followed by the full PHQ-9 for screen positives, with standardized sociodemographic and health status questions.
Results
Practice-based screening of 10,929 patients yielded 20.1% positive screens, 60% of whom were assessed as having probable major depression based on the PHQ-9 (11.8% of all screens) (n = 1,313). In total, 761 patients with probable major depression completed the baseline assessment. Comorbid mental illnesses (e.g., anxiety, PTSD) were highly prevalent. Medical comorbidities were substantial, including chronic lung disease, pneumonia, diabetes, heart attack, heart failure, cancer and stroke. Nearly one-third of the depressed PC patients reported recent suicidal ideation (based on the PHQ-9). Sexual dysfunction was also common (73.3%), being both longstanding (95.1% with onset >6 months) and frequently undiscussed and untreated (46.7% discussed with any health care provider in past 6 months).
Conclusions
Practice-wide survey-based depression screening yielded more than twice the positive-screen rate demonstrated through chart-based VA performance measures. The substantial level of comorbid physical and mental illness among PC patients precludes solo management by either PC or mental health (MH) specialists. PC practice- and provider-level guideline adherence is problematic without systems-level solutions supporting adequate MH assessment, PC treatment and, when needed, appropriate MH referral.
doi:10.1007/s11606-011-1904-5
PMCID: PMC3286554  PMID: 21975821
depression; screening; primary care; health care delivery; veterans
17.  Resident Physician Well-Being and Assessments of Their Knowledge and Clinical Performance 
BACKGROUND
Medical knowledge and clinical performance ratings are major criteria for assessing the competence of resident physicians. However, these assessments may be influenced by residents’ mental health. The relationship between residents’ well-being and empathy and assessments of their global performance remains unclear.
OBJECTIVE
To determine whether resident well-being and empathy are associated with assessments of their medical knowledge and clinical performance.
DESIGN, SETTING, AND PARTICIPANTS
We studied 730 clinical performance assessments completed by peers, supervising residents, and allied health professionals; 193 mini-clinical evaluation exercise (mini-CEX) evaluations; and 260 in-training examinations (ITE) of Mayo Clinic internal medicine residents between January 2009 and August 2010. Multivariate generalized estimating equations were used to evaluate associations between residents’ well-being and empathy and assessments of their knowledge and clinical performance.
MEASUREMENTS
Independent variables were empathy using the Interpersonal Reactivity Index (IRI), burnout using the Maslach Burnout Inventory, depression using a standardized two-question screening instrument, and quality of life using a Linear Analog Self-Assessment item and the Medical Outcomes Study Short Form (SF-8). Dependent variables were mini-CEX, ITE, and the validated six-item Mayo clinical performance assessment.
RESULTS
202 residents (64.7%) provided both well-being and at least one category of assessment data. In multivariate models, residents’ scores on the IRI empathy measure of “the tendency to adopt the psychological view of others” were associated with higher peer ratings on “desirability as a physician for a family member” (beta = 0.023, 95% CI = 0.007–0.039, p = 0.004). Additionally, burnout was associated with higher supervisor ratings of communication (beta = 0.309, 95% CI = 0.100–0.517, p = 0.004). There were no observed associations between ITE or mini-CEX scores and resident quality of life, burnout, fatigue, depression, or empathy.
CONCLUSIONS
Most dimensions of resident well-being were not associated with residents’ knowledge scores and assessments of their clinical performance by other members of the health care team, which supports the trustworthiness of these measures. Nonetheless, correlations of resident empathy and burnout with assessments completed by peers and supervising residents suggest that some ratings of residents may be influenced by interpersonal factors.
Electronic supplementary material
The online version of this article (doi:10.1007/s11606-011-1891-6) contains supplementary material, which is available to authorized users.
doi:10.1007/s11606-011-1891-6
PMCID: PMC3286555  PMID: 21948207
graduate medical education; well-being; empathy; assessment
19.  Pharmaceutical Industry Gifts to Physicians: Patient Beliefs and Trust in Physicians and the Health Care System 
ABSTRACT
BACKGROUND
Pharmaceutical industry gifts to physicians are common and influence physician behavior. Little is known about patient beliefs about the prevalence of these gifts and how these beliefs may influence trust in physicians and the health care system.
OBJECTIVE
To measure patient perceptions about the prevalence of industry gifts and their relationship to trust in doctors and the health care system.
DESIGN
Cross sectional random digit dial telephone survey.
PARTICIPANTS
African-American and White adults in 40 large metropolitan areas.
MAIN MEASURES
Respondents’ beliefs about whether their physician and physicians in general receive industry gifts, physician trust, and health care system distrust.
KEY RESULTS
Overall, 55% of respondents believe their physician receives gifts, and 34% believe almost all doctors receive gifts. Respondents of higher socioeconomic status (income, education) and younger age were more likely to believe their physician receives gifts. In multivariate analyses, those that believe their personal physician receives gifts were more likely to report low physician trust (OR 2.26, 95% CI 1.56–3.30) and high health care system distrust (OR 2.03, 95% CI 1.49–2.77). Similarly, those that believe almost all doctors accept gifts were more likely to report low physician trust (OR 1.69, 95% CI 1.25–2.29) and high health care system distrust (OR 2.57, 95% CI 1.82–3.62).
CONCLUSIONS
Patients perceive physician–industry gift relationships as common. Patients that believe gift relationships exist report lower levels of physician trust and higher rates of health care system distrust. Greater efforts to limit industry–physician gifts could have positive effects beyond reducing influences on physician behavior.
doi:10.1007/s11606-011-1760-3
PMCID: PMC3286560  PMID: 21671130
pharmaceutical marketing; conflicts of interest; trust; medical professionalism
20.  Use of an Appreciative Inquiry Approach to Improve Resident Sign-Out in an Era of Multiple Shift Changes 
ABSTRACT
BACKGROUND
Resident duty hour restrictions have resulted in more frequent patient care handoffs, increasing the need for improved quality of residents’ sign-out process.
OBJECTIVE
To characterize resident sign-out process and identify effective strategies for quality improvement.
DESIGN
Mixed methods analysis of resident sign-out, including a survey of resident views, prospective observation and characterization of 64 consecutive sign-out sessions, and an appreciative-inquiry approach for quality improvement.
PARTICIPANTS
Internal medicine residents (n = 89).
INTERVENTIONS
An appreciative inquiry process identified five exemplar residents and their peers’ effective sign-out strategies.
MAIN MEASURES
Surveys were analyzed and observations of sign-out sessions were characterized for duration and content. Common effective strategies were identified from the five exemplar residents using an appreciative inquiry approach.
KEY RESULTS
The survey identified wide variations in the methodology of sign-out. Few residents reported that laboratory tests (13%) or medications (16%) were frequently accurate. The duration of observed sign-outs averaged 134 ±73 s per patient for the day shift (6 p.m.) sign-out compared with 59 ± 41 s for the subsequent night shift (8 p.m.) sign-out for the same patients (p = 0.0002). Active problems (89% vs 98%, p = 0.013), treatment plans (52% vs 73%, p = 0.004), and laboratory test results (56% vs 80%, p = 0.002) were discussed less commonly during night compared with day sign-out. The five residents voted best at sign-out (mean vote 11 ± 1.6 vs 1.7 ± 2.3) identified strategies for sign-out: (1) discussing acutely ill patients first, (2) minimizing discussion on straightforward patients, (3) limiting plans to active issues, (4) using a systematic approach, and (5) limiting error-prone chart duplication.
CONCLUSIONS
Resident views toward sign-out are diverse, and accuracy of written records may be limited. Consecutive sign-outs are associated with degradation of information. An appreciative-inquiry approach capitalizing on exemplar residents was effective at creating standards for sign-out.
doi:10.1007/s11606-011-1885-4
PMCID: PMC3286561  PMID: 21997480
sign-out; handoff of care; continuity of patient care; internship and residency; communication; patient transfer; medical errors
21.  Overcoming the Rigors of Klebsiella pneumoniae 
doi:10.1007/s11606-011-1838-y
PMCID: PMC3286562  PMID: 21879371
22.  Unintended Consequences of a Standard Admission Order Set on Venous Thromboembolism Prophylaxis and Patient Outcomes 
ABSTRACT
BACKGROUND
Standard order sets often increase the use of desirable interventions for patients likely to benefit from them. Whether such order sets also increase misuse of these interventions in patients potentially harmed by them is unknown. We measured the association between a paper-based standard admission order set with a venous thromboembolism pharmacoprophylaxis (VTEP) module and use of VTEP for patients likely to benefit from it as well as patients with unclear benefit or potential harm from it.
METHODS
We conducted a retrospective cohort study using administrative and pharmacy charge data of patients admitted between 1 July 2005 and 31 December 2008 to two medical and three surgical services that implemented a standard admission order set in August 2006. The primary outcome was use of VTEP in patients with likely benefit, unclear benefit, and potential harm from VTEP prior to and following order set implementation.
KEY RESULTS
A total of 8,429 patients (32%) were admitted prior to and 17,635 (68%) following order set implementation. There was a small unadjusted rise in overall VTEP use after implementation (51% to 58%, p < 0.001). In multivariable models with interrupted time series analysis, patients with potential harm from VTEP had the largest increase in VTEP use at the time of implementation [adjusted odds ratio = 1.58; 95% confidence interval (CI), 1.12–2.22]. The increased likelihood of receiving VTEP in this subgroup gradually returned to baseline (adjusted odds ratio per month = 0.98; 95% CI, 0.96–0.99).
CONCLUSIONS
Implementation of a standard admission order set transiently increased VTEP in patients with potential harm from it. Order set and guideline success should be judged based on the degree to which they successfully target patients likely to benefit from the intervention without inadvertently targeting patients potentially harmed.
Electronic supplementary material
The online version of this article (doi:10.1007/s11606-011-1871-x) contains supplementary material, which is available to authorized users.
doi:10.1007/s11606-011-1871-x
PMCID: PMC3286563  PMID: 21948203
quality improvement; thromboembolism; hospital medicine; outcomes
23.  Governance Around Quality of Care at Hospitals that Disproportionately Care for Black Patients 
BACKGROUND
Hospital boards of directors can play a pivotal role in improving care, yet we know little about how the boards of hospitals that disproportionately serve minority patients engage in this issue.
OBJECTIVES
To examine how boards of directors at black-serving hospitals are engaged in quality of care issues and compare priorities and practices of black-serving and non-black-serving hospital boards.
DESIGN
We identified all nonprofit U.S. hospitals in the top decile of proportion of elderly black patients (“black-serving”) and surveyed their board chairpersons and a national sample of chairpersons from other nonprofit U.S. hospitals (“non-black-serving”).
PARTICIPANTS
Board chairpersons of black-serving and non-black-serving U.S. hospitals.
MAIN MEASURES
Board chairpersons’ familiarity and expertise with quality of care issues, level of engagement with quality management, prioritization of quality issues, and efforts to improve quality or to reduce racial disparities in the quality of care.
KEY RESULTS
We received responses from 79% of black-serving hospitals and 78% of non-black-serving hospitals. We found that board chairpersons from black-serving hospitals less often reported having at least moderate expertise in quality of care (68% versus 79%, P = 0.04) or rating it as one of the top two priorities for board oversight (48% versus 57%, P = 0.09) or for CEO performance evaluation (40% versus 50%, P = 0.05). Only 14.2% of board chairpersons from black-serving hospitals (and 7.7% of non-black-serving hospitals) agreed with the statement that disparities exist among my hospital patients, although less than 10% of all board chairpersons reported examining quality or patient satisfaction data stratified by race.
CONCLUSIONS
Board chairpersons of black-serving hospitals report less expertise with quality of care issues and are less likely to give high priority to these issues than board chairpersons of non-black-serving hospitals. Interventions to engage and educate board members in issues of quality and racial disparities may be needed to improve quality and reduce disparities in care.
doi:10.1007/s11606-011-1880-9
PMCID: PMC3286564  PMID: 21948204
quality of care; disparities; quality improvement
25.  Update in Geriatric Medicine 
INTRODUCTION
With an aging population, internists will provide care to a growing number of older adults, a population at risk of developing multiple chronic medical conditions and geriatric syndromes. For this update in geriatric medicine, we highlight recent key articles focused on preventive strategies and lifestyle changes that reduce the burden of disease and functional decline in older adults.
METHODS
We identified English-language articles published between March 1, 2010 and March 31, 2011 by review of the contents of major geriatrics/general medicine journals and journal watch services including: New England Journal of Medicine, Annals of Internal Medicine, Journal of the American Medical Association, Lancet, Archives of Internal Medicine, British Medical Journal, Journal of the American Geriatrics Society, and the Journals of Gerontology. We also reviewed updates to the Cochrane database of systematic reviews and articles highlighted by the ACP Journal Club and Journal Watch. Inclusion criteria included (1) randomized controlled trials, (2) conditions exclusive or common to older adults, and (3) commonly seen in generalist practices. After abstract review, each author selected five articles, and these were reviewed again by all authors. Through multiple discussions, consensus was reached on the final articles selected for inclusion based on their quality and potential to improve the health of older patients cared for by generalists.
doi:10.1007/s11606-011-1876-5
PMCID: PMC3286566  PMID: 22038466
geriatrics; aging; dementia; prevention

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