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BMC Public Health. 2012; 12: 248.
Published online 2012 March 28. doi:  10.1186/1471-2458-12-248
PMCID: PMC3412692
Good practice in mental health care for socially marginalised groups in Europe: a qualitative study of expert views in 14 countries
Stefan Priebe,corresponding author1 Aleksandra Matanov,1 Ruth Schor,1 Christa Straßmayr,2 Henrique Barros,3 Margaret M Barry,4 José Manuel Díaz-Olalla,5 Edina Gabor,6 Tim Greacen,7 Petra Holcnerová,8 Ulrike Kluge,9 Vincent Lorant,10 Jacek Moskalewicz,11 Aart H Schene,12 Gloria Macassa,13 and Andrea Gaddini14
1Unit for Social and Community Psychiatry, Queen Mary University of London, London, UK
2Ludwig Boltzmann Institute for Social Psychiatry, Vienna, Austria
3Department of Hygiene and Epidemiology, University of Porto Medical School, Porto, Portugal
4Health Promotion Research Centre, National University of Ireland Galway, Galway, Ireland
5Madrid Salud, Madrid, Spain
6National Institute for Health Development, Budapest, Hungary
7Laboratoire de recherche, Etablissement Public de Santé Maison Blanche, Paris, France
8Department of Psychiatry, 1st Faculty of Medicine, Charles University, Prague, Czech Republic
9Clinic for Psychiatry and Psychotherapy, Charité, University Medicine Berlin, Berlin, Germany
10Institute of Health and Society (IRSS), Université Catholique de Louvain, Bruxelles, Belgium
11Institute of Psychiatry and Neurology, Warsaw, Poland
12Academic Medical Center, University of Amsterdam, Amsterdam, The Netherlands
13Department of Public Health Sciences, Karolinska Institute, Stockholm, Sweden
14Laziosanità ASP - Public Health Agency, Lazio Region, Rome, Italy
corresponding authorCorresponding author.
Stefan Priebe: s.priebe/at/qmul.ac.uk; Aleksandra Matanov: a.matanov/at/qmul.ac.uk; Ruth Schor: r.schor/at/qmul.ac.uk; Christa Straßmayr: christa.strassmayr/at/lubis.lbg.ac.at; Henrique Barros: hbarros/at/med.up.pt; Margaret M Barry: margaret.barry/at/nuigalway.ie; José Manuel Díaz-Olalla: diazojm/at/munimadrid.es; Edina Gabor: gabor.edina/at/oefi.antsz.hu; Tim Greacen: tgreacen/at/ch-maison-blanche.fr; Petra Holcnerová: holcnerova/at/adiktologie.cz; Ulrike Kluge: Ulrike.Kluge/at/charite.de; Vincent Lorant: vincent.lorant/at/uclouvain.be; Jacek Moskalewicz: moskalew/at/ipin.edu.pl; Aart H Schene: a.h.schene/at/amc.uva.nl; Gloria Macassa: Gloria.Macassa/at/hig.se; Andrea Gaddini: gaddini/at/asplazio.it
Received October 25, 2011; Accepted March 19, 2012.
Abstract
Background
Socially marginalised groups tend to have higher rates of mental disorders than the general population and can be difficult to engage in health care. Providing mental health care for these groups represents a particular challenge, and evidence on good practice is required. This study explored the experiences and views of experts in 14 European countries regarding mental health care for six socially marginalised groups: long-term unemployed; street sex workers; homeless; refugees/asylum seekers; irregular migrants and members of the travelling communities.
Methods
Two highly deprived areas were selected in the capital cities of 14 countries, and experts were interviewed for each of the six marginalised groups. Semi-structured interviews with case vignettes were conducted to explore experiences of good practice and analysed using thematic analysis.
Results
In a total of 154 interviews, four components of good practice were identified across all six groups: a) establishing outreach programmes to identify and engage with individuals with mental disorders; b) facilitating access to services that provide different aspects of health care, including mental health care, and thus reducing the need for further referrals; c) strengthening the collaboration and co-ordination between different services; and d) disseminating information on services both to marginalised groups and to practitioners in the area.
Conclusions
Experts across Europe hold similar views on what constitutes good practice in mental health care for marginalised groups. Care may be improved through better service organisation, coordination and information.
Keywords: Marginalisation, Mental health care, Health care systems, Good practice, Autonomy
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