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Logo of nihpaAbout Author manuscriptsSubmit a manuscriptNIH Public Access; Author Manuscript; Accepted for publication in peer reviewed journal;
 
From:
Semin Oncol Nurs. Author manuscript; available in PMC Nov 1, 2011.
Published in final edited form as:
Semin Oncol Nurs. Nov 2010; 26(4): 266–284.
doi: 10.1016/j.soncn.2010.08.006
Table 5
Metric Categories
Metric DomainExamples
OperationalPatient Demographics (Diagnosis, age,
gender, ethnicity) referring clinician,
disposition, hospital length of stay
ClinicalSymptom scores, psychosocial
symptom assessment
Customer (Patient, Family, Referring
Clinicians)
Patient, family, referring clinician
satisfaction surveys
FinancialCosts (pre- and post- HBPC
consultation), inpatient palliative unit,
net loss/gain for inpatient deaths
Data from: 62