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Logo of nihpaAbout Author manuscriptsSubmit a manuscriptHHS Public Access; Author Manuscript; Accepted for publication in peer reviewed journal;
Semin Oncol Nurs. Author manuscript; available in PMC 2011 November 1.
Published in final edited form as:
Semin Oncol Nurs. 2010 November; 26(4): 266–284.
doi: 10.1016/j.soncn.2010.08.006

Table 5

Metric Categories

Metric DomainExamples
OperationalPatient Demographics (Diagnosis, age,
gender, ethnicity) referring clinician,
disposition, hospital length of stay
ClinicalSymptom scores, psychosocial
symptom assessment
Customer (Patient, Family, Referring
Patient, family, referring clinician
satisfaction surveys
FinancialCosts (pre- and post- HBPC
consultation), inpatient palliative unit,
net loss/gain for inpatient deaths

Data from: 62