Table 5
Metric Categories
| Metric Domain | Examples |
|---|---|
| Operational | Patient Demographics (Diagnosis, age, gender, ethnicity) referring clinician, disposition, hospital length of stay |
| Clinical | Symptom scores, psychosocial symptom assessment |
| Customer (Patient, Family, Referring Clinicians) | Patient, family, referring clinician satisfaction surveys |
| Financial | Costs (pre- and post- HBPC consultation), inpatient palliative unit, net loss/gain for inpatient deaths |
Data from: 62