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Mayo Clin Proc. 2009 November; 84(11): 1045.
PMCID: PMC2770921

Management Lessons From Mayo Clinic: Inside One of the World's Most Admired Service Organizations

Reviewed by Lawrence C. Guido, PhD

by  Leonard L. Berry and  Kent D. Seltman,  256 pages, with illus,  $27.95,  New York, NY,  McGraw-Hill (telephone: 800-722-4726),  2008, ISBN  978-0-07-159073-0.

Grading Key [large star][large star][large star][large star][large star] = outstanding; [large star][large star][large star][large star] = excellent; [large star][large star][large star] = good; [large star][large star] = fair; [large star] = poor

Mayo Clinic Proceedings receives an average of 50 books each month complimentary from various publishers. Selected books are chosen for review. Expanded versions of these reviews and a list of books received can be found at www.mayoclinicproceedings.com. Click on Current Issue scroll down the Table of Contents to Book Reviews.

Type and Scope of Book:

A comprehensive review and analysis of the management practices and processes that have established Mayo Clinic as a world leader in health care.

Recommended Readership:

A must read for those looking for proven methods that lead to organizational efficiency and effectiveness.

Overall Grading:

[large star][large star][large star][large star][large star]


Articles from Mayo Clinic Proceedings are provided here courtesy of The Mayo Foundation for Medical Education and Research