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by Leonard L. Berry and Kent D. Seltman, 256 pages, with illus, $27.95, New York, NY, McGraw-Hill (telephone: 800-722-4726), 2008, ISBN 978-0-07-159073-0.
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Mayo Clinic Proceedings receives an average of 50 books each month complimentary from various publishers. Selected books are chosen for review. Expanded versions of these reviews and a list of books received can be found at www.mayoclinicproceedings.com. Click on Current Issue scroll down the Table of Contents to Book Reviews.
A comprehensive review and analysis of the management practices and processes that have established Mayo Clinic as a world leader in health care.
A must read for those looking for proven methods that lead to organizational efficiency and effectiveness.