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Int J Integr Care. 2008 Apr-Jun; 8(Suppl): e23.
Published online 4 June 2008.
PMCID: PMC2430285
Annual Conference Supplement 2008
Developing an ‘integrated health system’: the reform of health and social services in Quebec
David Levine, President and Executive Director
David Levine, Montreal Regional Health Board, Quebec Ministry of Health and Social Services, Canada;
Correspondence to: David Levine, E-mail: David_Levine/at/ssss.gouv.qc.ca
The Quebec health care system, founded in 1970 as a public, single payer, state run system had by 2004 reached a turning point. Rising costs, working in silos, difficulty accessing physicians, increased waiting time for diagnostic imaging and surgical intervention led policy makers and politicians to propose a new model for the organisation and delivery of care.
Based on populational responsibility and the clear distinction between a community primary care and specialised services a new model was proposed to develop integrated health networks. The 7.2 million population of Quebec was divided into 95 territories. 95 Health and social service centres were created by merging a community hospital, rehab centre, long-term care centres, home care and primary care services into a single institution with a new CEO and board of directors. These new networks received the mandate to manage the health and well being of their population, to manage the utilisation of services by their population and to manage all primary care services on their territory.
The implementation of a chronic care model, the development of primary care multidisciplinary teams, empowering the population and performance management, are the key elements of Montreal's vision in implementing the Reform.
After three years of operation the results are promising.
Keywords: chronic care model, integrated health care networks, Canada
Articles from International Journal of Integrated Care are provided here courtesy of
Igitur Publishing and Archiving Services