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Marinker M. Studies of contact behaviour in a general practice. I. An exposition of methods and a consideration of meanings. J R Coll Gen Pract. 1967 Jul;14(1):59–66.[PMC free article][PubMed]
BACKETT EM, SHAW LA, EVANS JC. Studies of a general practice. I. Patients' needs and doctors' services; description of method. Proc R Soc Med. 1953 Sep;46(9):707–712.[PubMed]
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