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Logo of jroyalcgpracBJGP at RCGPBJGP at PubMed CentralJ R Coll Gen Pract at PubMed CentralRCGP homepage
 
J R Coll Gen Pract. 1980 August; 30(217): 490–494.
PMCID: PMC2159658

A broader training for medical receptionists

Abstract

A course for 40 medical receptionists working in general practice was arranged at a local postgraduate centre. The curriculum was divided into two sections. The first dealt with the traditional, factual side of medical reception work and the second was concerned with the human behaviour aspect of a receptionist's work. It seems that there was some benefit to the receptionists from their experience of both aspects of this course.

Full text

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Selected References

These references are in PubMed. This may not be the complete list of references from this article.
  • Anderson WV. An extended course for medical receptionists. J R Coll Gen Pract. 1976 May;26(166):379–381. [PMC free article] [PubMed]
  • Mulroy R. Ancillary staff in general practice. J R Coll Gen Pract. 1974 May;24(142):358–361. [PMC free article] [PubMed]
  • Williams WO, Dajda R. General practitioners and their staff. J R Coll Gen Pract. 1979 Mar;29(200):145–150. [PMC free article] [PubMed]
  • Huxley PJ, Goldberg DP, Maguire GP, Kincey VA. The prediction of the course of minor psychiatric disorders. Br J Psychiatry. 1979 Dec;135:535–543. [PubMed]

Articles from The Journal of the Royal College of General Practitioners are provided here courtesy of Royal College of General Practitioners