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J R Coll Gen Pract. 1986 May; 36(286): 227–228.
PMCID: PMC1960441

Patient satisfaction.

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Selected References

These references are in PubMed. This may not be the complete list of references from this article.
  • Locker D, Dunt D. Theoretical and methodological issues in sociological studies of consumer satisfaction with medical care. Soc Sci Med. 1978 Jul;12(4A):283–292. [PubMed]
  • Stewart MA, Wanklin J. Direct and indirect measures of patient satisfaction with physicians' services. J Community Health. 1978 Spring;3(3):195–204. [PubMed]
  • Treadway J. Patient satisfaction and the content of general practice consultations. J R Coll Gen Pract. 1983 Dec;33(257):769–771. [PMC free article] [PubMed]
  • Woolley FR, Kane RL, Hughes CC, Wright DD. The effects of doctor--patient communication on satisfaction and outcome of care. Soc Sci Med. 1978 Mar;12(2A):123–128. [PubMed]
  • Kaim-Caudle PR, Marsh GN. Patient-satisfaction survey in general practice. Br Med J. 1975 Feb 1;1(5952):262–264. [PMC free article] [PubMed]
  • Larsen DE, Rootman I. Physician role performance and patient satisfaction. Soc Sci Med. 1976 Jan;10(1):29–32. [PubMed]
  • Ley P, Bradshaw PW, Kincey JA, Atherton ST. Increasing patients' satisfaction with communications. Br J Soc Clin Psychol. 1976 Nov;15(4):403–413. [PubMed]
  • Roghmann KJ, Hengst A, Zastowny TR. Satisfaction with medical care: its measurement and relation to utilization. Med Care. 1979 May;17(5):461–479. [PubMed]
  • Kincey J, Bradshaw P, Ley P. Patients' satisfaction and reported acceptance of advice in general practice. J R Coll Gen Pract. 1975 Aug;25(157):558–566. [PMC free article] [PubMed]
  • DiMatteo MR, Hays R. The significance of patients' perceptions of physician conduct: a study of patient satisfaction in a family practice center. J Community Health. 1980 Fall;6(1):18–34. [PubMed]

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