Mental health service providers are on the front line of delivering services to youth and families. However, treatments and interventions being used in usual care are often not based on evidence of efficacy or effectiveness (
Hoagwood & Olin, 2002). Although most evidence-based models do not capture the richness and complexity of the provider–consumer relationship (
Margison, 2001;
Williams & Garner, 2002), providing services with evidence of effectiveness is an important priority. If the most efficacious and effective interventions are to be disseminated and implemented in community-based settings, a better understanding of attitudes of providers is needed in order to more effectively tailor dissemination and implementation (DI) efforts in relation to provider individual differences in the service context. The present study is a response to the call for a better understanding of the context into which evidence-based practices (EBPs) are likely to be disseminated (e.g.,
Burns, Hoagwood, & Mrazek, 1999;
Glisson, 2002;
Hoagwood, Burns, Kiser, Ringeisen, & Schoenwald, 2001;
Schoenwald & Hoagwood, 2001). This study describes the development of the Evidence-Based Practice Attitude Scale (EBPAS),
4 developed as a preliminary exploration of mental health service provider attitudes toward the adoption of EBP in community mental health settings.
Theoretical models that include attitudes have been proposed to explain and improve the dissemination process. For example,
Rogers (1995) notes that studies of diffusion process span technologies such as use of the steel axe, agricultural innovation, teaching innovation, and medical/health innovation and disciplines including anthropology, sociology, economics, medicine, and marketing. Attitudes toward innovation can be a precursor to the decision of whether or not to try a new practice and the affective component of attitudes can impact decision processes regarding innovation (
Candel & Pennings, 1999;
Frambach & Schillewaert, 2002;
Rogers, 1995). Still, little is known about behavioral health service provider attitudes toward adoption of EBPs or even how best to measure such attitudes. Indeed, service provider attitudes toward organizational change in community practice have been studied, but constrained samples have limited the generalizability of such studies (
Addis, 2002). For example,
Lehman, Greener, and Simpson (2002) examined staff attributes in regard to organizational change in substance abuse treatment settings. Most studies in mental health contexts have examined doctoral level licensed psychologists’ attitudes regarding use of treatment manuals and research-based information (
Addis & Krasnow, 2000;
Morrow-Bradley & Elliott, 1986;
Prochaska & Norcross, 1983). There has been study of highly educated providers’ (i.e., doctoral level) concerns regarding manual-based treatments in traditional clinical settings (
Addis, Wade, & Hatgis, 1999). However, in public mental health services, the majority of providers do not have doctoral level training (
Aarons, Woodbridge, & Carmazzi, 2003) and attitudes of these providers have not been well studied.
Evidence suggests that the DI of innovation such as EBP must take into account the complexity inherent in real-world service settings (
Fraser & Greenhalgh, 2001;
Hasenfeld, 1992;
Henggeler & Schoenwald, 2002;
Jankowicz, 2000;
Simpson, 2002). For example, in regard to regulatory concerns, service providers often work in programs that are subject to federal, state, and county policies and regulations. In regard to contracting, programs may have to compete for contracts and service provision is often subject to the terms of such contracts. Services also take place within organizational contexts that vary in regard to the quality of leadership and supervision, organizational norms and expectations, and climate (
Glisson, 2002). Common methods of social service technology transfer (e.g., treatment manuals, off-site training sessions) often fail to take into account such complexity and thus may lack effectiveness (
Addis, 2002;
Backer, David, & Soucy, 1995;
Backer, Liberman, & Kuehnel, 1986;
Henggeler & Schoenwald, 2002;
Strupp & Anderson, 1997). Thus, it is necessary to understand and consider attitudes toward adoption of EBPs of providers who are embedded within the complex organizational context of mental health service systems (e.g.,
Burns et al., 1999;
Garland, Kruse, & Aarons, 2003;
Glisson, 1992,
2002;
Hoagwood et al., 2001).
The extant literature suggests at least four potentially important domains of provider attitudes toward adoption of EBPs. First, the intuitive appeal of innovation is important to consider in organizational change. This notion is supported by studies of persuasion processes and provider efficacy (
Cialdini, Bator, & Guadagno, 1999;
Tormala & Petty, 2002;
Watkins, 2001). For example, studies have shown that providers are more at ease with information derived from colleagues in contrast to research articles or books (
Cohen, Sargent, & Sechrest, 1986;
Morrow-Bradley & Elliott, 1986) and attitudes toward adoption of EBPs will likely be influenced by the appeal of an EBP including the information source (
Frambach & Schillewaert, 2002).
Second, requirements to provide services in a specified way based on organizational policies or funding exigencies may or may not be followed by service providers. For example, there is variability in the degree to which providers adopt and comply with new practices even when “required” by supervisors or agency mandates (
Garland et al., 2003). Although some providers may be more or less compliant with required changes, individual and organizational variability can affect the degree to which innovations are adopted and sustained in practice (
Glisson, 2002). Compliance with requirements differs from openness (i.e., willingness to try new experiences or consider new ways of doing things;
McCrae & Costa, 2003) in that it denotes how employees respond to organizational rules and regulations. For example, an employee may be high on the characteristic of openness, but may also resist authority.
Third, openness to change in general has been identified as an important component of workplace climate that can impact innovation in mental health service programs (
Anderson & West, 1998). Individual differences in openness are related to both organizational characteristics and job performance (
Barrick & Mount, 1991). Business and organizational literatures have shown that openness to innovation may be important in developing the characteristics of “learning organizations” that are more responsive and adaptive to internal and environmental contingencies (
Anderson & West, 1998;
Birleson, 1999;
Fiol & Lyles, 1985;
Garvin, 1993).
Finally, a divergence may occur when there is a perceived difference between current and new practices. For example, mandated use of evidence-based assessment protocols are often perceived as incongruent or unneeded in clinical practice (
Garland et al., 2003). Even where systems are in place to make the use of an EBP relatively seamless, there may be skepticism in regard to the use of such practices when perceived by providers to come from the culture of research and evaluation or when imposed by mandate. Similar “process resistance” has been documented in business sector studies (
Garvin, 1993).
Thus, these four domains, intuitive Appeal, attitudes toward organizational Requirements, Openness to innovation, and perceived Divergence of research-based innovation, are likely to be important in understanding the process of DI of EBPs, but no measures are currently available to assess these constructs. Further, it is likely that these domains represent measurably distinct aspects of attitudes toward adoption of EBPs. For example, general openness to innovation is likely to be more akin to an attitudinal disposition rather than being contingent upon requirements in the workplace. The attitude of general openness is expected to differ from the attitude of appeal that is conditional upon the intuitive positive perception of an EBP. However, it is likely that perceived divergence of current practice with EBPs would be inversely associated with more favorable attitudes such as openness and appeal. It is expected that these domains can be identified and associations between domains examined.
Provider attitudes toward innovation and change are likely to interact with both individual differences (e.g., professional experience, training) and contextual factors such as organizational structure and organization type (
Anderson & West, 1998;
Birleson, 1999;
Damanpour, 1991;
Glisson, 2002). Studies support the contention that DI efforts of EBPs should take into account the education, training, and experience of service providers in order to facilitate the DI process (
Ball et al., 2002;
Strosahl, 1998). First, educational attainment has been found to be positively associated with endorsement of evidence-based treatment services and adoption of innovation (
Loy, 1968;
Ogborne, Wild, Braun, & Newton-Taylor, 1998). Second, a natural transition in the training of most clinical and case management professionals occurs during an internship or practicum experience. There is evidence that those still completing their education (e.g., interns) and transitioning into professional roles may be more flexible in regard to learning new interventions. For example,
Ogborne et al. (1998) found that certified counselors were more likely than noncertified counselors to adhere to traditional conceptions of the causes and treatment of addictive disorders. Interns in specialty mental health clinics report more positive attitudes to using evidence-based assessment protocols (
Garland et al., 2003). Interns providing services represent providers whose training is still in progress and may be less influenced by a long history of practice. As such, it is likely that interns would be more open to adoption of EBPs relative to providers who have been practicing for more protracted periods. Third, primary discipline in which a service worker is trained may also affect perceptions and use of empirical data or practices. In some cases specialized training may actually limit acquisition of new skills (
Pithouse & Scourfield, 2002), however, specialized training that spans professional disciplines has the potential to positively affect breadth of practice (
Amodeo, 2000). Still, there is variability by discipline in the emphasis on research and combining practice and research and this is becoming more important with the increasing demand to document evidence of effectiveness in practice (
Thyer & Polk, 1997;
Turnbull & Dietz-Uhler, 1995).
Contextual variation such as program type, organizational structure, and the presence of written policies regarding recommended practice may be important in understanding adherence—or lack thereof—to practice change (
Glisson, 2002;
Strupp & Anderson, 1997). First, it may be that the type of services to be delivered or program type (e.g., outpatient, residential) may be related to adoption of innovation and there is evidence that organizational innovativeness varies by type of organization (
Damanpour, 1991). For example, there is variability in the mission, consumer population, and service staff of different types of mental health service programs. Second, in regard to organizational structure, organizations with high levels of bureaucracy and red tape may be less flexible in responding to change or promoting internal change relative to more flexible organizations (
Frambach & Schillewaert, 2002).
Baldassare and colleagues (2000) reported that local governments are often perceived as unresponsive, that there is a need for more responsive services, and recommend expanding the use of government contracting with private sector agencies and nonprofits in the provision of public services.
Prager (1986) also found that social workers employed in more bureaucratic agencies were less flexible and made more restrictive long-term care decisions compared to social workers employed in agencies with flatter managerial structures. Finally, in working with mental health programs we have observed that some organizations have written policies specifying the use of specific interventions for specific disorders. Such practice policies can be assessed by program manager reports of whether or not a program has written policies specifying the use of particular interventions for a given mental health problem or disorder. Formalized policies may acquaint service providers with new technologies and demonstrate organizational support for matching treatments to disorders. Thus, as noted in the discussion above, it is important to understand the association of provider attitudes toward adoption of EBPs in relation to both individual difference and organizational/contextual factors.
The primary purpose of this study was to develop a brief measure assessing behavioral health service provider attitudes toward adoption of EBPs. A second goal was to examine the association of attitudes toward adoption of EBPs with provider education level, professional status (i.e., intern vs. staff), primary discipline, and organizational context. It was hypothesized that distinct aspects of attitudes toward adoption of EBPs could be identified among mental health service providers in regard to (1) Appeal of EBPs, (2) Requirements for the use of EBPs, (3) Openness to innovation, and (4) perceived Divergence of EBP with usual practice. Three hypotheses were tested for individual-level variables that more open attitudes toward adoption of EBPs would be associated with (1) higher educational attainment, (2) being an intern versus a professional service provider, and (3) that EBPAS scores would vary by primary discipline. Three hypotheses were tested for organizational characteristics as well specifying that more favorable attitudes toward adoption of EBPs would be positively associated with (1) programs providing less restrictive services, (2) a less bureaucratic organizational structure, and (3) the presence of formalized practice policies.